(4.0 / 5)1742+ Ratings
Koi Energy Reviews
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Feb 15, 2023
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Feb 15, 2023
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Feb 12, 2023
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Feb 11, 2023
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Feb 11, 2023
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Feb 11, 2023
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Feb 10, 2023
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Feb 10, 2023
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Feb 10, 2023
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Feb 9, 2023
Koi Energy Customer’s Q&A
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Koi Energy FAQs
Where does Koi Energy ship to?
Koi Energy currently only ships within the United States.
How long does it take for an order to be processed and shipped?
Most items on the Koi Energy website are produced on-demand, and typically take 4-8 business days to complete before shipping. However, due to Covid-19, fulfillment and shipping times may take longer than usual, with current estimates being 10-17 days.
Can I request refunds or exchanges?
Koi Energy will issue refunds for orders that are defective, such as misprints or receiving the wrong color or size. Refund and exchange requests must be made within 30 days of purchase.
What payment methods does Koi Energy accept?
Koi Energy accepts payment through major credit cards such as Visa, Mastercard, American Express, and Discover. They also accept payment through PayPal, which can be linked to your bank account or credit card.